Shipping Warranty & Returns
UPS Ground: One to five business days within the continental U.S. and up to seven days for AK or HI.
UPS International Economy: Five to ten business days.
As our valued customer, you should expect that your Burlington Medical, LLC.-manufactured products will be free from material and workmanship defects for a minimum of 5 years. If you find you have a defective product in those 5 years, we apologize and will cover the repair or replacement of the defective product. Our warranty does not cover damage as a result of normal wear, abuse, abrasion, or failure to follow care-and-use instructions. We disclaim all other warranties, either expressed or implied, and there are no warranties that extend beyond the time frame stated.
**Items purchased before July 1st, 2018 are warrantied for 2 years
Custom aprons, table pads, barriers, grids, prescription glasses and other customized accessories are sold on a non-cancelable, non-returnable basis. Burlington reserves the right to refuse to issue credit on any returned merchandise.
All returned merchandise must be in resalable condition.
Return merchandise will not be accepted without a return authorization number. Requests to return merchandise must be received within 30 days. We reserve the right to refuse any merchandise for credit.