Shipping Warranty & Returns
UPS Ground: One to five business days within the continental U.S. and up to seven days for AK or HI.
UPS International Economy: Five to ten business days.
As our valued customer, you should expect that your Burlington Medical, LLC.-manufactured products will be free from material and workmanship defects for a minimum of two years. If you find you have a defective product in those two years, we apologize and will cover the repair or replacement of the defective product. Our warranty does not cover damage as a result of normal wear, abuse, abrasion, or failure to follow care-and-use instructions. We disclaim all other warranties, either expressed or implied, and there are no warranties that extend beyond the timeframe stated.
Custom aprons, table pads, barriers, grids, prescription glasses and other customized accessories are sold on a non-cancelable, non-returnable basis. Burlington reserves the right to refuse to issue credit on any returned merchandise.
All returned merchandise must be in resalable condition.
Return merchandise will not be accepted without a return authorization number. Requests to return merchandise must be received within 30 days. We reserve the right to refuse any merchandise for credit.